Giving out the the standard disclaimer. This is part three of the series. Parts one and two go before this. OK, this is not the Bourne series and you can skip one or two or both. But I'm just putting this out here to give you the big picture. And mutual fund investments are subject to market risks.
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The training session, my main reason for this trip, is actually really useful. Over the course of three days, the mild fog hanging over a few disparate topics begins to lift. It is one thing to learn the old school way - seek out the right people, schedule and reschedule meetings, think of intelligent questions to ask, get the answers - the whole nine yards. But it is quite another to have a seat and have the teachers come in and present while you get to ask questions. But what is really special is doing it with the sales team. They hold the ultimate license – the one to ask “fundamental” questions. Pro tip 1: Stick around with them and you can safely get the answers to nearly all the questions you are too embarrassed to ask yourself.
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The training session, my main reason for this trip, is actually really useful. Over the course of three days, the mild fog hanging over a few disparate topics begins to lift. It is one thing to learn the old school way - seek out the right people, schedule and reschedule meetings, think of intelligent questions to ask, get the answers - the whole nine yards. But it is quite another to have a seat and have the teachers come in and present while you get to ask questions. But what is really special is doing it with the sales team. They hold the ultimate license – the one to ask “fundamental” questions. Pro tip 1: Stick around with them and you can safely get the answers to nearly all the questions you are too embarrassed to ask yourself.
Sales person: “Hey I have a fundamental question. How does
this copier work: do I first put the paper in and press this button or is it
the other way around?”
Average Joe: “Excellent question Mr. Sidebottom, but that’s
the shredder. The copier is over there. Here why don’t I make a copy of that
purchase order for you?”
One of them, a pretty senior one, asked a really, terribly
fundamental question that could have gotten people to do a double take had it been
posed by an engineer or marketer with similar experience. But from a sales guy?
People are only too glad to clarify. After calling it a good question first. Pro
tip 2: They know to throw a good party and show everyone, including themselves,
a good time. In most companies, the sales guy is the go-to man for all
questions concerning fine dining establishments, the best golfing venues, nice hotels,
resorts and all things good in life. As a result, there is some reception,
dinner or other after hours activities planned for most evenings. Compare this
with engineering or other training sessions where an evening after a brutal day
of lectures and activities would include scarfing down a late and lonely dinner
and hitting the sack exhausted. One such night includes hitting a karaoke bar. It
has been almost 10 years since I had set foot in a karaoke bar in the karaoke
capital of the world: Tokyo. After a tepid start, the party comes to life. Nothing
quite warms the hearts of middle aged Asian gentlemen like the sight of a
karaoke microphone and a captive audience. Especially after they have been
primed with strong beverages. And they gustily start channelizing their
respective inner Elvis-Sinatra-Beatles (and now Psy) through an uninhibited,
all-out aural attack. Oh and as the night progresses, they put on some dance
moves too. Over the next few hours you understand what the phrase “sing like no
one is listening” truly means. Passersby that night could be forgiven for
assuming that some sort of a primitive ritual involving painful animal sacrifices
to a hard-to-please deity was going on within the confines of karaoke hall
number 12.
And it is at this karaoke bar, I suspect, that I pick up my
infection from hell. Granted, there were sniffles and sneezes during the
training sessions. But finger food, shared microphones and inebriated sick
people in a confined space is a deadly combination that overwhelms my immune
system. I’m running a mild fever, coughing up what I hope are not chunks of my
lungs (There goes your appetite!), my chest is weighing a ton and I’m sounding
like Frankenstein but less cheery. And as it usually happens in these
circumstances, the next days are packed with meetings where I must actually
talk. When it rains, as they say, it pours. From my nose, in this case. (Pro
travel trip: Never fall sick in a foreign country. You’re welcome.) I want to
push out the first meeting in the morning in favor of sleeping a bit longer but
the call of duty trumps my body’s loud requests. But guess what? At the very last
minute, as I haul my beaten-up self all the way to the room, the meeting gets
pushed out to late evening. I must have pissed off many Gods in many ways, I’m
sure. But just when I think things are falling apart, a random colleague pours
out two glasses of champagne, hands one each to me and a colleague I’m
discussing something with, and simply walks away, not even giving us a chance
to thank him or ask about the occasion. Glug, glug, glug: gotta love buzz-rael!
I mean Israel.
To wrap up this piece, I’d like to share a few interesting things I notice about
our office here. Number 1: There are email announcements sent out whenever a
colleague loses a family member. They are somber looking emails entirely in
Hebrew. Google translation reveals that the email says this: XYZ employee has
lost this member of his family and the funeral is to be held at a certain
cemetery. I’m familiar with the emails from HR announcing weddings and baby
arrivals. But this is the first time I’m coming across official bereavement
emails. Interesting. Number 2: Every morning, at about 10:00 AM, there is fresh
fruit and vegetables – cucumbers, carrots, baby tomatoes on the vine and some
seasonal fruits – placed in baskets in the lobbies on each floor. You get off
the lift or stairs and you are face to face with a basket of fine produce. They
are even washed. Vegetable peelers are hanging on hooks in the pantries nearby.
The crunching sound of carrots and cucumbers can be heard along the corridors.
The previous company that I worked for tried this for a very short time in
their Singapore office before quickly discontinuing it for reasons unknown. And
there is a stall set up on most Thursdays in the front lobby with different
vendors, in turns, selling an assortment of interesting things: dry fruits,
raisins and nuts (the most popular guy), a florist, homemade pastries and
cookies and sometimes linens and bed sheets. But the most amusing thing has got
to be the display of empty whiskey bottles that many colleagues have put up on
their office shelves. Going by the sheer quantity of the bottles, there must be
wild parties going on somewhere unbeknownst to me.
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